Frequently Asked Questions

  • You can reach us over multiple channels:

    Email: ezhappyhatchlings@gmail.com
    Contact form: www.happy-hatchlings.com/contact
    Instagram direct message: www.instagram.com/happyhatchlings.official

  • We launch our online shop end of 2025 with products like stickers, postcards, bookmarks, acrylic keychains, and cotton bags. There will be a second drop with more products in January 2026. Stay tuned!

  • In addition to the prices quoted, we charge shipping costs for delivery. Please note that shipping costs (and delivery service providers) vary depending on the destination country and payment currency (and corresponding exchange rate). Shipping costs are also indicated on the check out page after entering your address. Taxes & fees may apply.

    Germany: 5,00€
    Austria, Belgium, Poland, Czech Republik, Italy*, France*, Netherlands*: 9,00€
    Luxembourg, Monaco, Spain*, Portugal*: 10,00€
    Hungary, Slovakia, Slovenia, Denmark*°, Sweden*°: 13,00€
    Croatia, Bulgaria, Romania, Estonia, Greece, Ireland, Lithuania, Latvia, Finland, Malta, Zyprus: 15,00€
    Switzerland, United Kingdom: 20,00€
    Other European countries: 23,00€
    North & South America (USA excluded): 27,00€
    Middle East & North Africa: 23,00€
    Asia & Africa (North Africa excluded): 26,00€
    Australia, New Zealand, Russia & some exclusions: 28,00€
    USA: 32,00€

    *exceptions may apply (different shipping costs for overseas territories in France, Great Britain, and the Netherlands)
    °delivery to parcel shops only (we will offer a home-delivery soon!)

  • These are our estimated delivery times:

    Germany: ~2-3 business days
    EU: ~6-11 business days (depending on country)
    Switzerland & United Kingdom: ~3-6 business days
    USA: >14 business days
    Australia, New Zealand, Russia: ~10-16 business days
    Others/International: ~8-16 business days

  • Yes, we ship worldwide! 😊

  • Germany: DPD / Hermes
    EU: Hermes / DHL
    International: DHL

  • We offer the following payment options:

    • Credit card

    • Paypal

    • Apple Pay

    • Google Pay

    • Link by Stripe

  • Please contact us directly if you have and troubles with your order. You can do so via our contact form.

    If your parcel arrived damaged: Please note that the respective delivery service providers (shipping carriers) are responsible for any transport damage. Thus, we kindly ask you to contact them directly.

  • Yes, we can personalise most of our products tailored to your wishes. Feel free to contact us via email, our contact form, or Instagram. We’re happy to help :)

  • Yes, we are running sales and discounts for our hoard (shop) from time to time.

    If you don’t want to miss any special deals or discounts, subscribe to our newsletter & follow us on Instagram.

  • Yes, absolutely.

    We love networking with fellow TTRPG lovers, nerds, and anyone who is interested in our craft (and obsession) 😊

    Contact us:

    Email: ezhappyhatchlings@gmail.com
    Contact form: www.happy-hatchlings.com/contact
    Instagram direct message: www.instagram.com/happyhatchlings.official

  • Yes, we love creating unique and customised art & designs!

    Let’s get in touch about your ideas & wishes. We can discuss all details via email, Instagram message or (video-)call.

  • No, Happy Hatchlings is not using AI (Artificial Intelligence) stable diffusion machines in any part of the creative or production process. Products, social media posts, art creation, writing, and customer support are all done by real human beings (Dini and Leo), and this will stay this way as long as the company exists.

  • We are currently running two private homebrew campaigns.

    For the near future, we are planning on running public campaigns, oneshots, and workshops. Stay tuned!

  • Yes, we’ll be at many conventions 😊

    You can find an overview here and follow us on Instagram for our con calendar.